A Recap of a Wildly Unpredictable Year

A Recap of a Wildly Unpredictable Year

BuildBook Team
December 28, 2020
July 25, 2023

What a year 2020 has been. We've learned a ton this year that has continued to shape the evolution of what BuildBook provides and have been lucky enough to work with so many great people along the way.

Although 2020 presented challenges, we've seen firsthand how resilient the construction industry is and what an awesome community it is to be a part of!

Kicked off 2020 at the International Builders Show

IBS 2020 in Vegas was the first — and last — big event of the year...of course we didn't know that at the time. We had an absolute blast as an exhibitor getting the chance to meet customers face-to-face and show so many builders and remodelers the power of BuildBook.

For a small startup like BuildBook, it's a wild ride investing to be a part of such a huge show. We decided to flip the script of the traditional booth dynamic and focus on learning and development. Lucky for us, we had some industry rockstars ready to jump in and be a part of it!

Of course, we chose to build our booth from scratch with help from BuildBook co-founder Ryan Miller in Georgia. Fun fact: the entire booth was built with modular components so we could disassemble, ship, then reassemble. 😎

Then came the fun part: transporting the booth on a 30-hour drive from Greensboro, GA to Las Vegas. Our team had some fun with it 😉

The booth (and our team) arrived to Vegas safe and sound and were on to booth assembly.

Some highlights of IBS included a Builders of Insta IBS Meetup for builder products that we sponsored - and where we were able to meet tons of great people within the industry — and our speaker series that featured Shawn Van Dyke, Adam Grubb, Will Duderstadt, and Spencer Powell. It was an awesome experience and we can't wait to be able to connect again with everyone when IBS picks back up in person. Fingers crossed for 2022!

Named 2020 Best New Product in Residential by Constructech

We wrapped up IBS as a finalist for Most Innovative Construction Tool, and were later named Best New Product in Residential by Constructech!

“We like that BuildBook is taking a fresh approach to improving communication on residential projects. From the office team to clients, everyone has the data they need to get the job done.” —Peggy Smedley

Introduced the Build Better Together Program

We created the Build Better Together program to help construction companies combat the economic crisis during the pandemic. Early in Spring and into Summer, there was so much uncertainty in the industry due to restrictions on new projects being paused resulting in schedules up in the air, finances in limbo, and clients and teams asking questions. We wanted to help builders by offering our product at no cost to keep everyone in the loop all at once.

The program included:

  1. Free use of BuildBook for any construction business in need.
  2. Free tools that helped builders plan, grow, and improve their business.
  3. We launched a free online community for builders, remodelers, and construction industry professionals to discuss challenges and support one another.

Doubled the size of the BuildBook team

This was an exciting year for the BuildBook team. Our crew doubled in size, adding much-needed expertise and support to our team including a Product Designer, Product Manager, and Marketing & Customer Success Manager. Now BuildBook's team spans every time zone in the US!

Launched a whole-new suite of tools

In the Fall we introduced the next evolution of the BuildBook platform with new tools to help you deliver a better experience throughout the entire client journey.

Portfolio — Create a beautiful public Portfolio in minutes so you can show off your latest work and turn warm leads into paying clients

Lead Capture — One easy-to-use form for potential clients to fill out, no matter where they find you

Lead Manager — Every lead, from every source, all in one place

Automated Lead Analysis — Get instant access to detailed info that helps you decide if their project is right for you

Lead Notes, To-Dos & Files — Keep all of your notes, bids and next steps in one place so you never miss another opportunity because of lost information

New customer-focused website

One of our core values since the very beginning has been to always be in our customers corner. The decisions we make are based on whether or not they will help our customers improve their business. This is why we wanted our new website to highlight our customers and the improvements they’ve made. We also launched a directory of our customers' Portfolios to show off their work and give some inspo to those of you just getting started!

New pricing options for everyone, including a free plan

Now the size of your business doesn't have to limit your ability to access what you needed within BuildBook. We expanded our pricing options to make it easy for you to choose which plan fits your business best, whether you're solo or have a team of 20.

Our new Free Forever plan includes a Portfolio, plus lead capture/management tools!

The best part is that we're prepping a MAJOR new product release for early 2021 and we are so excited to share it with you! Thank you for being a part of our journey!


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